Privacy Policy

Effective Date: September 13, 2020

1.          INTRODUCTION

 

Purpose. Heal With Ra (as used in this Privacy Policy, "we", "our" or "us") is committed to protecting the privacy of individuals using our website. This Privacy Policy describes how we collect, use, disclose and store the personal information that you provide to us or that we collect about you when you access and use our website at HealwithRa.com ( “HWR” or "Website"). Please read this Privacy Policy carefully to understand what we do. If you have any questions regarding our Privacy Policy, please feel free to contact us as at info@healwithra.com. By using or accessing this website, you agree and consent to our Privacy Policy.

Our Privacy Policy explains:

  • Information We Collect and Why We Collect It

  • How We Use and Share Your Information

  • Access to Your Information and Choices

  • Security of Your Information

  • Changes to Our Privacy Policy

  • Questions and How Contact Us

Scope; Third Party Sites. This Privacy Policy applies only to information collected through our Website. The Website may contain links to third party sites which are not owned or controlled by us and may be governed by their own separate privacy policies. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that collects personal information. Except as set forth in this Privacy Policy, we do not rent, license, or sell your personal information to third parties.

2.       INFORMATION WE COLLECT AND WHY WE COLLECT IT

Information You Provide To Us. We collect certain personal information when you provide it to us, such as when personally identifiable information is voluntarily provided when you use the website, create an account, register for an appointment, and electronically communicate with us. This information may consist of the following: your name, telephone number, email address, feedback, and self-reported wellness information. The information you voluntarily supply will be used by us to respond to your inquiries, supply you with requested information on our services, to issue reminders for or to track appointments you have made with us,  communicate with you about other services that might be of interest or beneficial to you.  We do not share or sell your private information with or to third party marketers.

Information We Collect Automatically. We collect certain information automatically as you use HWR, such as general non-personal information used to help improve the Website. This may include items such as: information collected automatically from our web server from your computer and navigation patterns when you visit our Website, including your Internet Protocol (IP) address, the computer's operating system, the type of browser you use, and the specific web pages visited during your connection.  We may also track data such as the total number of visits to our Website and the number of visitors to each page of our Website. We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better.  To administer the collection of non-personal information, authorized third parties may be utilized by  us to collect, track and process the general non-personal information described. 

Information Collected Through Wix. Our Website is hosted by Wix. We share certain automatically collected information with them as our website analytics provider to learn about site traffic and activity. Wix sites use visitor data to work correctly. The data collected to power our site analytics may include: information about your browser, network, and device; web pages you visited prior to coming to this website; and your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, and timestamps. Wix may also collect, store and process certain personal information on our behalf and at our direction as a service provider and data processor. Wix does not sell the personal information of website visitors. 

Information Collected Through Google Analytics. We may  use a tool called “Google Analytics” and  other third party analytic tools to collect information about use of  our Website. Google Analytics collects information such as how often users visit a website and what pages they visit when they do so. We may use information we get from Google Analytics to improve our Website. Google Analytics does not collect your name or other identifying information. Although Google Analytics plants a permanent cookie on your device to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your usage of our Website is governed by the Google Analytics Terms of Use and the Google Privacy Policy.

Information Collected Through Cookies and Similar Technologies. We and our service providers may also use cookies and other technologies to receive and store certain types of information whenever you interact with our website. A cookie is a small text file containing a string of characters that is sent to your device when you use our website. Cookies may store unique identifiers, user preferences and other information, which may enhance your browsing experience on our website.   While you may be able to manage certain cookies from your browser settings, some Website features or services may not function properly without cookies. We use cookies to improve the quality of our online service, including for storing user preferences, tracking user trends, and providing relevant information to you. HWR does not use cookies to track  personal identification information from Website users.

No Information From Children Under Age 13. Our Website and services are intended for adults 18 years of age and older.  If you are under the age of 13, please do not attempt to register with us at our Website or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as soon as possible. If you believe we have collected personal information from a child under the age of 13, please Contact Us.

3.          HOW WE USE AND SHARE YOUR INFORMATION 

To Provide Products, Services, and Information. As described above, we collect information from you so that we can communicate with you, and provide and deliver the information, products, and services you have requested. We use your personal information to contact you about your appointments, inform you about our other services available and new offerings from HWR, or as otherwise permitted by this Privacy Policy. We may also provide information to third party service providers that help us process appointment bookings, and fulfill and deliver products and services that you may request from us.

Information Collected Through Third Parties. When you provide your personal information to us, you accept that we may retain it and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information or services which you have requested. For example, we may use third parties to help host our Website, send out email updates, provide marketing and advertising services for us,  process payments, respond to your questions and requests, and in some cases to pass the information through our service providers for appropriate action. These service providers will have access to your personal information in order to provide these services.

Information Collected Through Acuity Scheduling. We use a third party website called Acuity Scheduling to schedule, process, and manage appointments on our Website. Personal information is collected and payment information processed through this tool. You may review Acuity Scheduling’s Privacy Policy here: https://www.squarespace.com/privacy.

Information collected Through MailChimp. We use MailChimp to manage email communications and send emails to our subscribers such as newsletters and information about products, services and promotions relating to us, in accordance with your email communication preferences. You may read MailChimp’s privacy policy here: https://mailchimp.com/legal/privacy/. You may opt out of receiving information about our products and services in  future marketing and promotional emails  by clicking on the 'unsubscribe' link in the emails we send or by contacting us at: info@healwithra.com.

Your Consent. In addition to the sharing described within this Privacy Policy, we will share personal information with companies, organizations or individuals outside of HWR when we have your consent to do so.

Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of HWR if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: (a) meet any applicable law, regulation, subpoena, legal process or governmental request; (b) enforce applicable Terms, including this Privacy Policy, as it relates to an investigation of potential violation(s); (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of HWR, our users, clients, or the public as required or permitted by law.

Transfer in the Event of Sale or Change of Control. If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or Website to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable privacy policy unless you agree differently.

4.          ACCESS TO YOUR INFORMATION AND CHOICES

If you have questions about personal information we have about you, you need to update your information on file with us, or if you want to opt-out of receiving marketing and promotional emails from HWR, you can Contact Us. 

5.          SECURITY OF YOUR INFORMATION

We use commercially reasonable physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you create an account with us, it is your responsibility to protect the security of your login information.

6.          CHANGES TO OUR PRIVACY POLICY

Our Privacy Policy may change from time to time. When we make changes, we will publish the changes on the Website. The Effective Date at the top of this page indicates when this Privacy Policy was last revised. If you do not agree to these changes, please do not continue to use the Website. If material changes are made to this Privacy Policy, we will notify you by e-mail or by placing a prominent notice on the Website.

7.         QUESTIONS AND HOW CONTACT US

You may contact us regarding the Privacy Policy, or with respect to any other comments or questions at: info@healwithra.com.